aia365 Platform Privacy Notice
This page describes what we collect when you use aia365 and how we keep that data protected. We at aia365 take data security seriously. Our privacy policy explains which information we gather (email, identity documents, payment details), how we use it (account verification, payment processing, fraud prevention), and who may access it (our support team, payment processors, compliance authorities where required by law).
We do not sell your data to marketers or advertisers. We do not share your personal information with third parties except as needed to process your account, handle your deposits and withdrawals, or comply with legal obligations. Our servers may sit outside your jurisdiction, but we apply consistent security standards across all locations where we store your data.
If you have questions about how we handle your data, or if you want to exercise your rights (access your data, correct it, or request deletion), our support team can help. We respond to data-access requests within 30 days. Contact us in English during business hours.
What we collect when you use aia365
Account information: When you sign up on aia365, we collect your email address and a password you create. We ask for your full name, date of birth, and phone number during account setup. We use this information to create and manage your account, send you important notifications, and verify your identity.
Identity documents: Before your first withdrawal, we require a government-issued ID (passport, national ID card, or driver's license) and proof of your payment method (bank statement or screenshot). We scan these documents using automated verification tools. Our system extracts your name, date of birth, and ID number to confirm your identity. We store these documents securely and delete them after a set retention period unless we are required by law to keep them longer.
Payment information: When you deposit or withdraw, we collect payment details—your bank account number, mobile wallet ID, or card number (if applicable). We do not store full card details on our servers. Instead, our payment processors (third-party companies licensed to handle payments) securely store this information on your behalf. We store only a token or reference to your payment method so you do not have to re-enter details on your next transaction.
Activity logs: We record every market prediction you make, every game you play, every deposit and withdrawal, and every support ticket you open. We use these logs to settle accounts fairly, detect fraud, investigate disputes, and improve our platform. These logs are stored for at least 7 years to comply with financial regulations.
We encrypt all data in transit and at rest
Our servers use industry-standard encryption (TLS 1.2 or higher) to protect your data while it travels between your device and our systems. Data stored on our servers is encrypted using AES-256.
Browser and device information: We collect your IP address, browser type, operating system, and device model when you access aia365. This helps us detect suspicious login attempts, prevent fraud, and optimize our platform for different devices. We do not track your location unless you consent to location services on your device.
Cookies and tracking: We use cookies to remember your login session and your language preference. Cookies are small files stored on your device that help our platform recognize you when you return. You can disable cookies in your browser settings, but some features of aia365 may not work without them. We do not use cookies to track you across other websites.
How we use your data and your rights on aia365
Account management: We use your data to verify your identity, process your deposits and withdrawals, manage your account balance, and send you important updates (password resets, security alerts, changes to our terms). We send these communications via email or SMS to your verified phone number.
Fraud prevention and compliance: We analyze your account activity to detect fraud—unusual login locations, rapid deposits and withdrawals, or activity patterns that do not match your normal behavior. We also comply with anti-money-laundering regulations by verifying your identity and monitoring for suspicious activity. If we suspect fraud or illegal activity, we may report it to relevant authorities as required by law.
Settlement and dispute resolution: We use your activity logs to settle markets fairly, investigate complaints, and resolve disputes. If you challenge a game settlement or claim a payment was not processed, we review your logs to determine what happened.
- Data retention
- We keep your account data for as long as your account is active, plus at least 7 years after closure for regulatory compliance.
- Third-party processors
- Payment processors, identity-verification vendors, and analytics providers may access your data to deliver their services. We require them to comply with data-protection laws.
- Your rights
- You can request access to your data, correction of inaccurate data, or deletion of your account. Contact our support team to exercise these rights.
- Legal disclosure
- We may disclose your data to law enforcement or regulators if required by court order or legal obligation.
Your rights on aia365: You have the right to access all personal data we hold about you. You can request a copy of your data in a machine-readable format. You can ask us to correct inaccurate information (for example, if your phone number changed). You can request deletion of your account and associated data, subject to legal obligations to retain records. You can withdraw consent to marketing communications at any time. To exercise any of these rights, contact our support team with your account details and specific request. We respond within 30 days.
Data transfers across jurisdictions: Our servers are located outside your jurisdiction. When you use aia365, your data may be transferred to and stored in countries with different data-protection laws. By using aia365, you consent to this transfer. We apply consistent security standards regardless of server location.
Changes to this privacy policy: We may update this privacy notice from time to time. We will notify you of material changes via email. Your continued use of aia365 after an update constitutes your acceptance of the new privacy policy. If you do not accept the updated policy, you can close your account.
Contact us: If you have questions about how we handle your data, or if you believe we have misused your information, contact our support team. We are available in English during business hours. For urgent data-security concerns, you can also report them to our data-protection officer.